Well me either, but twitter is the newest phenomenon in internet social networking. A recent article in the New York Times Discussed the effects Twitter has had for traveling. Simple tweets like “Need a jury duty lunch recommendation for downtown Brooklyn, are getting massive replies and gaining lots of business for many small business owners. Individuals are getting advise for restaurants, bars, hotels, and small boutiques when on vacation.
Knowing this is happening businesses need to be focused on providing superior service and quality products to consumers. Bad news has always traveled fast but is now traveling faster than ever as strangers advise each other on their choices. One bad complaint can now reach hundreds of followers of one individual. It would also be wise for business owners to have twitter accounts so they may check others tweet to see how they feel about their establishment. Twitter is much cheaper than a study group, in fact its free.
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